Appointments
Urgent Appointment
To request an urgent appointment for today or tomorrow (Monday to Friday)
- Book an appointment online via SystmOnline Login (tpp-uk.com)
- Use an online form to request an appointment. We will respond within 2 days when we are open. We are open Monday to Friday, 8am to 6:30pm
- Phone us Monday to Friday, 8am to 6:30pm
- Visit the surgery and speak with a receptionist. We are open Monday to Friday, 8am to 6:30pm
Routine Appointment
To request a routine appointment in the next 7 days
- Book an appointment online via SystmOnline Login (tpp-uk.com)
- Use an online form to request an appointment. We will respond within 2 days when we are open. We are open Monday to Friday, 8am to 6:30pm
- Phone us Monday to Friday, 8am to 6:30pm
- Visit the surgery and speak with a receptionist. We are open Monday to Friday, 8am to 6:30pm
- Use the NHS App to book a screening test or vaccination
Receptionists
There are 4 part-time receptionists who work in the practice. Their job is to ease the flow of patient consultations with doctors so that the doctor can see as many patients as possible within the working day.
It would be helpful if you can give the receptionist as much information as possible if requesting urgent appointments or home visits to enable the doctor to plan his work load appropriately.
Consulting Times
|
Doctor |
Nurse |
HCA |
Monday |
09.30 - 12.30 14.30 - 17.30 |
08:30 - 12:30 13:30 - 17.30 |
09:00 - 11:30 |
Tuesday |
09.30 - 12.30 15.00 - 18.00 18.30 - 20.00 |
08:30 - 12.30 13:30 - 17:30 |
18.30 - 20.00 Extended Hours |
Wednesday |
09.30 - 12.30 14.00 - 17.30 |
08:30 - 12:30 14:00 - 18:00 |
09:00 - 11.30 |
Thursday |
09.30 - 12.30 15.00 - 18.00 |
08:30 - 12:00 14.00 - 18:00 |
|
Friday |
09.30 - 12.30
15.00 - 17.30 |
08:30 - 13:30 |
09:00 - 11:30 |
Saturday |
09:00 - 17:00 This is a HUB session at The Lyng Centre in West Bromwich. Please call 0121 500 0222 EXT 2008 to book appointment. Saturdays ONLY. |
Telephone Advice
If you require advice from the doctor please telephone the surgery and request a telephone consultation. You will then be given the first available telephone appointment.
Extended Hours
As part of the Together4Healthcare Federation we also offer extended hours appointments Monday Friday and at weekends. Ask at reception for details.
Nurse Clinics
Our practice nurse holds clinics every day by appointment, although any emergencies will generally be dealt with on the same day. She is available for consultation during morning and evening surgeries each day. She runs diabetic, asthma, child and immunisation sessions and also deals with smoking cessation, family planning, cervical cytology screening and all other health promotion issues. If you need to phone the nurse for advice please call after 11:45 and if she is still busy with patients you may be asked to call again later.
Home Visits
If possible please try to telephone reception before 10:00 if you require a home visit.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed.
You can be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
Cancelling or changing an appointment
If you need to cancel or rearrange an appointment please let us know as soon as possible in order for us to give the slot to another patient.
You can also complete our appointment cancellation notification request form. This can only be used if your appointment has been arranged for more than 24 hours in advance (excluding weekends and public holidays). You can also text to cancel your appointment.
If you need help when we are closed
Click here for information about out-of-hours arrangements.
If you need help with your appointment
Please tell us:
- If there’s a specific doctor, nurse or other health professional you would prefer to respond
- If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
- If you need an interpreter
- If you have any other access or communication needs
Text Reminder Service
We have a texting service which allows you to receive confirmation and reminders about your appointments.
To have this service you will need to register by completing a consent form.
Please remember to update your contact details with us when you change address, telephone numbers and email address.
Travel vaccinations
If you're planning to travel outside the UK you may need to be vaccinated against some of the serious diseases found in other parts of the world.